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Clear & direct
Written in plain language so you always know where you stand.
Privacy & Data
We collect only the information needed to plan and support your journey, handled responsibly and securely.
Last updated · June 2026
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Written in plain language so you always know where you stand.
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What you see here covers your booking — no surprises in the fine print.
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If any section is unclear, message our team and we'll explain it personally.
We collect only the information needed to plan, confirm and support your journey, together with basic website analytics that help us improve the experience.
Questions?
If any section is unclear or you have a question about your booking, our Hanoi team is available daily 8AM–10PM ICT.